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  • How do I prepare Whole Story Meals?
    Each scoop of our product contains 100 calories. 1. Add the desired number of scoops to a liquid of your choice, shake, and feed. 2. Choose the amount of liquid to determine the volume and consistency you prefer. Blend Recommended for feeding pump**: 1 scoop powder + 3 oz (90ml) of water calorie per ml Thick blend: 1 scoop powder + 2 oz (60ml) of water = 1.7 calories per ml Very Thick blend: 1 scoop powder + 1.5 oz (45ml) of water = 2.2 calories per ml Volume displacement: 1 scoop+ 90mls = 1 cal/ml* 1 scoop + 60 mls= 1.3 cal/ml* 1 scoop + 45 mls= 1.7 cal/ml* *volume displacement 15 mls/scoop **Feeding Pumps can vary in how they deal with liquids. Adjust the liquid to work for your pump. Modification of the feeding bag may be necessary.
  • How can I make Whole Story Meals even more calorically dense?
    Whole Story Meals can be mixed with any liquid you choose. Milk, dairy alternative, juice, or any other liquid may be used to make our meals even more calorically dense. Generally whole milk contains about 17 calories per ounce, and orange juice contains 13 calories per ounce. If you add one scoop of our “Kale, Quinoa and Berries” meal to 3 ounces of whole milk, you will have a meal with a total of 151 calories.
  • Does Whole Story Meals use added sugar or artificial ingredients?
    No. Whole Story Meals are made of 100% real food with no added sugar or artificial ingredients.
  • Can Whole Story Meals be fed through a feeding tube?
    Yes. While our meals can be consumed orally, they were originally designed to meet the needs of Story Grace, the tube-fed daughter of our founder.
  • Can Whole Story Meals be consumed orally?
    Yes. Our meals are great for oral consumption. Add desired number of scoops to liquid of your choice. Some suggestions: Three scoops of any flavor mixed in 8oz of milk, juice or even water makes a fast nutritious on-the-go breakfast. Two scoops of any flavor mixed in 3 oz of boiled water for a hot-cereal type meal, or a meal for those needing a thick texture. "Restore Fusion" is created for those who desire something a little sweeter with added monk fruit and a natural vanilla berry flavoring.
  • Can Whole Story Meals be given via a feeding pump?
    That depends on how thick you make the meals. Our meals are made up of real foods that have been powdered, so they may contain particles of different sizes. We have worked hard to ensure that our mixture can pass through a feeding tube when properly hydrated, but you may have to adjust your liquid to work for your pump. It has been our experience that some feeding pumps are more particular than others. Also, depending on the thickness you choose, it may be necessary to modify the bag. Our recommendation is to bolus the meals. We would love hear your experience!
  • What flavors of meals are offered?
    We currently offer four different product lines: Original Line: Kale, Quinoa and Berries, Chicken, Peas and Carrots Plus Line: Kale, Quinoa and Berries Plus, Chicken, Peas and Carrots Plus Plus Pediatrics Line: Kale, Quinoa and Berries Plus Pediatrics, Chicken, Peas and Carrots Plus Pediatrics Restore Line: Restore and Restore Fusion Nutritional Shake.
  • Why freeze dried?
    There are two ways to make a product shelf stable. You can expose food to high temperatures or you can remove the moisture from the food that bacteria need to grow and cause spoilage. While heat treating is effective for making a food shelf stable, there are disadvantages to this method. First, the nutritional quality of the food is decreased because heat breaks down various vitamins and minerals in the food. Second, once the package is opened, the food becomes unsafe for consumption quite quickly, especially when left at room temperature. Freeze drying removes the moisture from a food, which makes it shelf stable, while retaining the maximum amount of nutrients. Further, when our powders are opened, they remain safe for consumption for 60 days if properly resealed between uses.
  • Can I put unused meals in the fridge?
    You can store unused portions of hydrated meals in the fridge for up to 24 hours. However, we do not recommend this because the mixture can thicken over time, which may affect how well it flows through a pump. One of the benefits of our meals is the ability to make the exact amount needed at one time without having to worry about storing leftovers.
  • Does Whole Story Meals offer dairy free meals?
    Yes, All our meals are dairy free.
  • Does Whole Story meals offer gluten free meals?
    Yes, all our meals are gluten free.
  • Does Whole Story meals offer soy free meals?
    Yes, all our meals are soy free.
  • Does Whole Story meals offer vegan or plant-based meals?
    The following meals are vegan and contain no animal products: - Kale, Quinoa and Berries - Kale, Quinoa and Berries Plus - Kale, Quinoa and Berries Plus Pediatrics - Restore - Restore Fusion
  • What kind of packaging does Whole Story Meals use?
    Whole Story Meals are sold in one-pound resealable, BPA free, zip top bags. Each bag comes with a scoop that holds ~100 calories. This makes it easy to prepare meals based on the amount of calories you need.
  • How long do Whole Story Meals remain safe for consumption after opening?
    Our powdered meals are safe for consumption for 60 days after the package is opened.
  • Why use raw foods?
    Our fruits, vegetables, and seeds are raw and never exposed to heat for maximum nutrient retention. The cold processing of these ingredients prevents the delicate vitamins, minerals and healthy fats from being damaged by heat or oxidation. The following nutrients can be broken down or damaged when they are heated: vitamins C, A, D, E and K, thiamin, riboflavin, niacin, pantothenic acid, pyridoxine, folic acid and cobalamin, potassium, magnesium, sodium and calcium. We have formulated our meals to provide the greatest nutritional value as possible.
  • My loved one is immunocompromised and cannot consume raw food. Is this product safe for my loved one?
    Yes. Simply add boiling water to your powder, mix and allow it to cool. This will cook the powder, making it safe for those who require cooked food.
  • Are your meals low FODMAP?
    FODMAPS are specific types of carbohydrates that might be hard for some people to digest. Kale, Quinoa and Berries: One serving is considered high in the following FODMAPS: Polyols, Oligosaccharides Kale, Quinoa and Berries Plus: One serving is considered high in the following FODMAPS: Polyols, Oligosaccharides Kale, Quinoa and Berries Plus Pediatrics: One serving is considered high in the following FODMAPS: Polyols, Oligosaccharides Chicken, Peas and Carrots: One serving is considered HIGH in the following FODMAPS: Polyols, Oligosaccharides. Restore and Restore Fusion: One serving is considered HIGH in the following FODMAPS: Monosaccharides, Oligosaccharides.
  • Does insurance cover WSM?
    Our meals can be covered by insurance, but every insurance is different and depends on your individual plan. If your insurance covers HCPCS billing code B4149 then our meals should be covered. If you have ever used Nourish or Real Food Blends they have this same billing code and insurance coverage should be no problem. *Medicare, Medicaid and health insurers may ask you to provide a National Drug Code / NDC number for insurance claims, billing or reimbursement purposes. Because our products are whole foods and do not constitute “drugs”, we have an Insurance Data Bank and Billing Code that you should use when asked for an NDC number for our products. Kale, Quinoa and Berries: 60002-0633-50 Chicken, Peas and Carrots: 60002-0633-51 Restore: 60002-0633-52 Restore Fusion: 60002-0633-53 We are more than happy to help you get set up with Whole Story Meals and with a bit more information we can begin the process. What state are you in? Who is your DME? Email us at nutrition@wholestorymeals.com We have a bit more information on our website. Here's the link for your reference. https://www.wholestorymeals.com/insurance Medicaid Each state is different on what their medicaid will cover. Sometimes you may need a Letter of Medical Necessity. We have an example letter on our website to assist your dietitian. https://www.wholestorymeals.com/insurance
  • Are your meals considered nutritionally complete?
    Our Plus and Plus Pediatrics meals are enhanced with additional vitamins and minerals and are considered nutritionally complete. Our original meals (Kale, Quinoa and Berries, Chicken, Peas and Carrots, Restore, Restore Fusion) do not have added vitamins and minerals and allow for individuals to customize to specific micronutrient needs.
  • What is the volume displacement of your meals?
    The volume displacement of our meals is ~15ml/scoop
  • What is the hang time of this product once hydrated?
    Two hours as is. If hanging for more than 4 hours, we suggest placing little ice packs next to the Infinity bag to maintain a lower temperature.The bag and pump can also be put into a thermal cooler bag to help maintain temperature.
  • Shipping abroad
    We recommend using myus.com for international shipping of our meals.
  • Do you offer free samples?
    We offer samples for patients at the request of their provider. Your provider can submit a sample request form on our website or email nutrition@wholestorymeals.com. Alternatively, we can offer you a promo code for 35% off your first package. Contact nutrition@wholestorymeals.com to get your code.
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